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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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Uncover the four key requirements of workshifting, the technologies needed to achieve them, and the solutions that can provide these capabilities to your organization.
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Discover the ins and outs of the Bring Your Own Device (BYOD) trend and why traditional mobile device management solutions are no longer sufficient. Also inside, learn a security strategy that will keep your enterprise protected.
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Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
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This whitepaper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.
WHITE PAPER:
This best practices guide provides guidance to help you more effectively and efficiently operate as a mobile worker. Inside, find advice to help you drive success with mobile work at home and on the road, as well as tips for increasing mobile communication.
WHITE PAPER:
With around 6.5 million inhabitants, Madrid is the third largest city in the European Union. And when the ICM, an agency responsible for keeping the city's local government up and running, wanted to provide better access to applications and data on-the-go, they knew that new mobile technology was needed.
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This resource explores the growth of mobile technology and the rise of the teleworker, and details how cloud-based human capital management (HCM) can enable you to support, engage, and motivate your virtual employees more easily and effectively.