RESEARCH CONTENT:
Business leaders' confidence in the digital capabilities of new entrants to the workplace has improved in the past six months, according to the Digital Disruption Index by Deloitte.
EGUIDE:
Read this E-Guide and uncover key SharePoint training techniques and strategies. Learn which factors can lead to SharePoint sprawl and how your organization can regain control of your SharePoint deployment.
WHITE PAPER:
This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
EZINE:
While the latest GCE A-Level results suggest that more people than ever will go on to study science, technology, engineering and maths (Stem) courses at university, the IT industry is failing to attract enough new talent. An ageing workforce means there is a "demographic time bomb in IT".
WHITE PAPER:
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
WHITE PAPER:
An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
PRODUCT LITERATURE:
The SAP Upgrade Assessment for SAP ERP service delivers the expert advice and assistance you need to upgrade to a new release of the SAP ERP application. Read this whitepaper to learn which of the four different options is right for you.
