WHITE PAPER:
Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
WHITE PAPER:
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
WHITE PAPER:
This case study uncovers the secrets to maximizing cloud savings with automated cloud management software. Discover how a major financial institution leveraged both to generate savings to the tune of one billion USD over the course of three years.
TRANSCRIPT:
Business intelligence (BI) and analytics capabilities are in high demand, but IT departments just can't handle the load. Smart organizations are turning to self-service BI and analytics, but before implementing a self-service initiative, what should you know? Consult this presentation transcript to find out.
PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EGUIDE:
If SQL Server 2008 R2's self-service business intelligence (BI) features made the release appealing to business users, then the data quality, analysis, and master data management capabilities that give IT more control over self-service BI in SQL Server 2012 will make this latest release attractive to DBAs. Read this expert e-guide to learn more.
EZINE:
Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short.
EGUIDE:
In this E-Guide, readers will learn some of the key mistakes companies make when implementing self-service BI, as well as how to avoid these with an eight-step model.
DATA SHEET:
This data sheet explains how cloud computing can help IT deliver critical business services more quickly and inexpensively. Find out what steps companies will have to take to embrace this new IT model.
EGUIDE:
Many organizations are realizing the interesting and paradoxical pattern that exists with BI applications: the more you use them, the more new and different requirements keep pouring in. Read this E-Guide and learn to gain a stronger understanding of your customers and business as well as to excel in today’s competitive market with real-time BI.